Information Technology (IT) Operations Manager
Passion: You champion our mission and think like an entrepreneur.
Adaptability: Change isn’t scary. You embrace opportunities to adapt and bring others along.
Connection: Connection is important. You lift others up because when they grow you grow.
Excellence: You thrive outside of your comfort zone. You jump at the chance to make things better and have insatiable curiosity.
Diversity: You encourage diversity, equity and inclusion. You help empower our community and foster an environment that encourages different perspectives and values each team member’s individual experiences.
The Information Technology (IT) Operations Manager oversees and directs the day-to-day activities of Guidant’s Information Technology (IT) department, ensuring that systems, services, and infrastructure work reliably and securely. They lead a small team that develops and implements networks and servers, responds to user help desk requests, and monitors system stability and performance. The IT Operations Manager provides guidance and leadership to the IT department and its technicians, but also directly supports end users by handling escalations, resolving user issues, and monitoring the performance of business-critical systems to prevent delays and outages and quickly resolve ongoing issues.
The IT Operations Manager is the head of data security, ensuring their team follows best in class practices for protection of Guidant and client data, preventing malware and phishing attacks and educating employees on the importance of cyber security. This role will oversee the regular evolution and maintenance of cybersecurity countermeasures and adherence to security protocols and processes.
What You'll Be Doing
This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA
The wage for this position is between $85,000 – $100,000 annually